Return & Exchange

At sunglassspark, we strive to ensure that our customers are completely satisfied with their purchase. However, if you are not satisfied with your purchase, please review the following return policy.

1. Items must be returned within 30 days from the date of receipt. Requests for returns will not be accepted after this period.

2. Items must be returned in their original condition, unused and undamaged, with all original tags and packaging.

3. Customers are responsible for the cost of return shipping unless the item received was incorrect or defective.

4. Please contact us at tracking@sunglassesshop.com with your order details and reason for return to initiate the return process.

5. Once we receive your returned items, we will process your refund within 7 business days.

6. Refunds will be issued to the original payment method used during the transaction.

7. Please note that the currency conversion rate changes, bank processing delays, or financial institution policies might affect the timing of your refund.

8. Sale or clearance items are not eligible for return or refund.

9. For further information or assistance, feel free to reach out to our customer service team at tracking@sunglassesshop.com.